The Glen Hotel and Suites awarded a Guest Review Award GuestReviews2016award



In the age of the social-media-savvy traveller, shared experiences are more important than ever. Travel industry gures show that 95% of people read reviews before making a booking, and 76% of travellers post images of their trips online. And that’s great news for great properties. Because when it’s so easy for guests to get an honest picture of a place from their peers, the partners that provide truly exceptional experiences have the chance to shine brighter than ever. Data shows that reviews and property images are the most important factors for guests when they’re deciding where to stay.


“With more than 110 million guest reviews on our platform, we not only help guide travellers to find their perfect stays, but empower our accommodation partners to stay up-to-date with evolving customer expectations, including what travellers appreciate most about their property, as well as what can potentially be improved,” said Remco van Zanten, Global Director of Partner Services as “With our guest review awards, we congratulate, thank and honour the incredible dedication of our partners to create great guest experiences for our customers, time and time again.”


Every year, like to celebrate properties that achieve an average score of 8.0 and above, from 10 or more reviews online. The Glen Hotel and Suites has been awarded a 2016 Guest Review Award for the second year running by maintaining a 9.1 average score based on reviews published on up to 1 November 2016.

Regardless of where they stay, travellers don’t just need a place to lay their head. A truly memorable stay lies in the details. From the rst picture a guest sees online, to the welcome they get at check-in, the food they eat and the ambience they nd, their experience of a property is made up of dozens of vital little details. The Guest Review Awards recognises those properties that get all those details right, and The Glen Hotel and Suites is very pleased to be recognised once again.